Last Updated: August 20, 2026
Gapgastro respects your privacy and is committed to protecting the personal and business information you share with us.
This Privacy Policy explains how Gapgastro collects, uses, stores, and protects information when you visit our website, submit a form, purchase a service, communicate with us, or work with us on a consulting or food innovation project.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with Gapgastro.
This may include:
- Your name
- Email address
- Phone number
- Business or company name
- Business location
- Information submitted through consultation or intake forms
- Details about your food business, products, menu, recipes, ingredients, pricing, operations, customers, market, or business goals
- Messages and other communications you send to us
- Billing and transaction-related information
- Files, documents, images, specifications, recipes, product concepts, or other materials you choose to provide
We may also automatically receive limited technical information when you visit our website, including your browser type, device type, operating system, IP address, referring website, pages visited, approximate location, and general website usage information.
2. Confidential Business and Recipe Information
Gapgastro works with food businesses on research, innovation, recipes, product concepts, pricing, positioning, and operational strategy.
As part of a project, clients may provide confidential or commercially sensitive information, including recipes, formulations, ingredients, product concepts, supplier information, pricing, operational information, business strategies, and other proprietary materials.
We treat client-provided information as confidential and use it only as reasonably necessary to provide our services, communicate with the client, manage the project, and fulfill our professional or legal obligations.
We do not intentionally share one client’s confidential recipes, concepts, or proprietary information with another client.
If a separate confidentiality agreement, non-disclosure agreement, or service agreement exists between Gapgastro and a client, the terms of that agreement will also apply.
3. How We Use Your Information
We may use the information we collect to:
- Provide food consulting and innovation services
- Review consultation and intake submissions
- Research your market and business needs
- Develop recipes, concepts, recommendations, strategies, or project deliverables
- Process service purchases and transactions
- Communicate with you about your project
- Provide customer support
- Respond to questions and inquiries
- Improve our website, services, and customer experience
- Maintain internal business and administrative records
- Prevent fraud, misuse, or security threats
- Resolve disputes
- Enforce our agreements
- Comply with applicable legal obligations
We may also send necessary project, service, transaction, or administrative communications related to your relationship with Gapgastro.
4. Payment Processing
Payments for Gapgastro services may be processed through secure third-party payment providers.
When you make a payment, billing and payment information may be transmitted directly to the payment provider responsible for processing the transaction.
Gapgastro does not intentionally collect or store complete payment card details when those details are handled by a third-party payment processor.
Third-party payment providers process information according to their own privacy policies and security practices.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, security, performance, analytics, and user experience.
Cookies may be used to:
- Keep the website functioning correctly
- Remember user preferences
- Understand how visitors use the website
- Measure website performance
- Improve content and navigation
- Support security and fraud prevention
You can usually control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect how some parts of the website function.
6. Website Analytics
We may use website analytics technologies to better understand how visitors interact with our website.
Analytics information may include pages viewed, time spent on the website, browser information, device information, general geographic information, and other website interaction data.
We use this information to improve website performance, usability, content, and our overall customer experience.
7. Third-Party Service Providers
Gapgastro may work with trusted third-party service providers that help us operate our website and business.
These services may include:
- Website hosting
- Payment processing
- Email communication
- Form processing
- Website analytics
- Cloud storage
- Customer relationship management
- Security services
- Business administration tools
These providers may process information only as necessary to provide their respective services and are subject to their own privacy practices and contractual obligations.
8. How We Share Information
We do not sell client recipes or confidential project materials to other businesses.
We may share information when reasonably necessary with:
- Service providers that support our website or business operations
- Payment processors responsible for handling transactions
- Professional advisers when necessary for legal, accounting, or business purposes
- Government authorities or other parties when disclosure is required by applicable law
- Parties involved in a merger, acquisition, restructuring, financing, or sale of business assets
We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Gapgastro, our clients, website visitors, or others.
Information may also be shared when you specifically request or authorize us to do so.
9. Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected.
Information may be retained when necessary to:
- Complete client projects
- Provide ongoing services
- Maintain business records
- Manage transactions
- Resolve disputes
- Enforce agreements
- Meet accounting, tax, legal, or regulatory obligations
- Protect legitimate business interests
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
10. Data Security
Gapgastro uses reasonable administrative, organizational, and technical measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, electronic communication system, or digital storage method can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through or stored in connection with our website and services.
11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information associated with you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your information is used
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
Privacy rights may vary depending on your location and may be subject to legal exceptions or identity verification requirements.
Privacy-related requests may be submitted through the contact options available on our website.
12. Marketing Communications
If you choose to receive marketing or promotional communications from Gapgastro, you may unsubscribe at any time using the unsubscribe option included in the communication.
After unsubscribing from promotional messages, you may still receive important non-promotional communications relating to active projects, purchases, transactions, customer support, legal notices, or other necessary business matters.
13. California Privacy Rights
Residents of California may have additional privacy rights under applicable California privacy laws.
Where required by law, eligible California residents may request access to certain personal information, request correction or deletion of certain information, or request information about how personal information is collected, used, or disclosed.
Gapgastro will not unlawfully discriminate against an individual for exercising privacy rights available under applicable law.
California privacy requests may be submitted through the contact options available on our website.
14. International Visitors
Our website may be accessed by visitors located in different countries.
If you access our website from outside the country where Gapgastro operates, your information may be processed or stored in jurisdictions that have different data protection laws.
Where applicable privacy laws provide additional rights, we will handle valid privacy requests in accordance with those requirements.
15. Children’s Privacy
Gapgastro provides services designed for businesses and adult customers.
Our website and services are not directed toward children under the age of 13, and we do not knowingly seek to collect personal information from children under 13.
If we become aware that personal information from a child has been submitted inappropriately, we may take reasonable steps to delete that information.
16. Third-Party Links
Our website may contain links to third-party websites, payment pages, platforms, or services.
Gapgastro does not control the privacy practices, security, or content of third-party websites.
When you interact with a third-party website or service, that provider’s own privacy policy and terms may apply.
We encourage users to review the privacy policies of third-party services before providing personal information.
17. Changes to This Privacy Policy
Gapgastro may update this Privacy Policy from time to time to reflect changes to our website, services, business operations, technology, or legal requirements.
When changes are made, the updated date at the top of this Privacy Policy may be revised.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Gapgastro handles information, please contact us through the contact options available on our website.
Gapgastro
Food Consulting & Innovation
We will review privacy-related inquiries and respond as appropriate under applicable law.